Support Plans
DW Data Concepts, the creator of Appointment 1.0, has quality developer support plans for those who would like to customize or integrate Appointment 1.0 into an existing solution or work on a separate custom solution. Our billable rate is $120 an hour. As a courtesy to support plan customers, we offer these excellent DEVELOPER SUPPORT plans:
Basic Developer Support Plan
$360 US - 3 hours*
This plan is for the person who needs a few tweaks, slight modifications, or consultation on how to integrate or customize Appointment 1.0.
Intermediate Developer Support Plan
$960 US - 10 hours (2 HOURS FREE)*
This plan is perfect for those who need a little more developer support and want to save money. Our normal rate for 10 hours of work is $1200, but with this plan you pay for 8 hours and get 2 free hours!
Premium Developer Support Plan
$1800 - 20 hours (5 HOURS FREE)*
This plan is an excellent way to save money. Our normal rate for 20 hours of work is $2400, but with this plan you pay for 15 hours and get 5 free hours!
*Support can be purchased, securely, with VISA, MasterCard, American Express, or Discover via Authorize.NET.
Upon purchase of a support plan:
- An account for the number of hours purchased is created.
- The client determines when and how the hours are used.
- At regular intervals or per request, an account summary (hour balance/status) is emailed to the client.
- Billable time is deducted as work is done.
- The hours expire when they are used up.
- Clients may opt to replenish their plan on an "as needed" basis.
If you have any questions about our Support Plans, please CONTACT US.